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Frequently asked questions and project requirements

Whether it’s a shot depicting important product attributes such as brand, size, quantity and points of differentiation (known as product hero images), or a package of images for e-commerce, high-quality product images are an essential part of your marketing toolkit.

Obtaining all the details you need to get your project off the ground can go a long way toward reducing turnaround time and your costs. Ultimately, our overriding goal is to generate images that meet your expectations. The following answers should clear up most of your doubts about our services and project requirements. However, if you have not found an answer to a specific issue, we encourage you to contact us.

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For the project, we should receive one of the following materials:

  • CAD files (.stp/.iges)
  • data files in the form of a polygon grid (.obj/.fbx/.stl)
  • technical drawings
  • sample photo
  • possessed computer generated images
  • physical samples delivered to the contractor’s premises.
When creating specifications or requesting a quote, it is worth noting how many unique solids are to be prepared for rendering. Already knowing the number of unique shapes, it is worth emphasizing how many products of each model are to be presented in visualizations taking into account differences in colors, materials used and other types of finishes. In the request, you can include information on how many different camera shots are to be taken of each product.

On the technical side, there are virtually no limitations here. The main limitation may be budget. Creating a complex environment as a backdrop for your product may involve additional work. Therefore, it is worth considering all variants of product presentation before making a decision and placing an order. Here, too, we provide advice and our experience.  Below we present most of the available variants:

  • studio style (bright environment or uniform background)
  • context environment (e.g. modern kitchen)
  • embedding an object in a selected photograph
  • transparent background
  • use of special effects (liquid, smoke, fire, particle effects).

The execution time of the selected project depends on its complexity and the quality of the materials provided by the client. During the realization of a given order, we continuously submit the various stages of the project for approval and make every effort to ensure that the finished project is at the customer’s place before the deadline. In urgent cases, the customer has the opportunity to order the implementation of the selected project in express mode.

The security of the transmitted data is of utmost importance to us. Wicked Mind Studio does not pass on received materials to third parties. When exchanging data, we use tools that use End-to-End encryption. In the case of projects of special importance to our client, we are ready to conclude a non-disclosure agreement (NDA).

We keep backups of files for 6 months after delivery of finished projects.

Yes, we provide for this possibility. However, the acquisition of source files and transfer of copyrights is an additional fee.

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Didn't find the answer to your question? Write to us!

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